Tag Archive | "Toyota"

Feeling informed

And the Winner is Retention!

If your startup days are behind you and your business is established, chances are that growing your business will be cheaper and faster if you retain and sell to your existing client base. This is not to suggest that you need to abandon acquisition efforts completely, but you need to shift the focus to your […]

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Posted in Dealer Service Academy, Ford Motor Company, Jack Lupo, Press Release, Training, Walk-Around

Wow Your customers

4 steps that will “WOW” your customers

Wow Your customers This question was asked Describe the best customer service you’ve ever received? Where was it? What made it so special? These are 2 stand out answers. #1 At an Italian food restaurant. It was great b/c the waiter was at my table within minutes, kept my drink full at all times, brought […]

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Posted in Coaching, Dealer Service Academy, Ford Motor Company, Social Media, Training, Volvo Cars of North America, Walk-Around

Hyundai Ousts Honda, Toyota to Take No. 1 Spot for Brand Loyalty on Kbb.com

While Hyundai took the top spot in loyalty in February 2010, this marks the first time since kbb.com began tracking this data that Hyundai has held the No. 1 spot for an entire quarter.

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Posted in Press Release

Toyota and Braun Donate Wheelchair-Accessible Vehicle to ALS Guardian Angels Foundation

Sponsafier 2 Winner to Use Mobility Van on Organization’s Behalf

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Posted in Press Release

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