Tag Archive | "Service Manager Coaching"

Stroll for the Goal!

Any good baseball coach worth his salt will tell you that there is no deep, dark, mysterious formula in racking up impressive wins. They understand how important each pitch is and have a firm grasp on each player’s strengths and weaknesses. Moreover, they never miss a chance to do battle alongside their team.

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Posted in Site Articles

Training The Service Manager

For the last couple of months I have been discussing the importance of training the Service Advisor.

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Posted in Dealer Service Academy, Site Articles


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Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.
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