Tag Archive | "Sales"

Managing New Processes From Training Programs

Sending everyone to a dealer service training program is a good investment. Employees generally come back from the class enthusiastic and ready to implement what they have learned.

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Posted in Dealer Service Academy, Site Articles

Customer Relationship Management Defined

Customer relationship management is otherwise called as CRM. It is the manner in which the relationship with your customers is built and managed.

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Posted in Site Articles

The Necessity of Undertaking Customer Service Training Retail

Unless you are the only person selling fresh water on a desert island, it’s a safe bet that, whatever your field, competition is fierce. How to sell more?

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Posted in Dealer Service Academy, Site Articles

Education Builds Trust and Loyalty for Auto Repairs

Every automobile dealer strives to provide the type of customer service that will not only bring the customer back to purchase additional vehicles.

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Posted in Dealer Service Academy, Site Articles

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Why Us?

Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.
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