Tag Archive | "Dealerships"

Keeping High-mileage Customers Over the Long Haul

We hear from dealerships that with the economy in the shape that it is in these days, many people are putting off trading-in their old cars and electing to pocket their car-payment money.

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Posted in Dealer Service Academy, Site Articles

Lexus, Honda and Toyota Dealerships Most Responsive to Customer Internet Inquiries Reports Pied Piper Prospect Satisfaction Index®

Industrywide: 36% of customer internet inquiries remain unanswered after 24 hours

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Posted in Dealer Service Academy, Press Release


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