Tag Archive | "dealership"

Wow Your customers

4 steps that will “WOW” your customers

Wow Your customers This question was asked Describe the best customer service you’ve ever received? Where was it? What made it so special? These are 2 stand out answers. #1 At an Italian food restaurant. It was great b/c the waiter was at my table within minutes, kept my drink full at all times, brought […]

Read the full story

Posted in Coaching, Dealer Service Academy, Ford Motor Company, Social Media, Training, Volvo Cars of North America, Walk-Around

Benefits of Texting with Service Customers

In this series of articles going to be looking at text messaging with customers – with this first one being focused on the benefits of texting.

Read the full story

Posted in Site Articles

Building Trust Above the Private Mechanic

Without a doubt, the most frequent topic of conversation among the car dealership industry is how drastically new car sales traffic has plummeted; more specifically, how this has affected the service order department.

Read the full story

Posted in Site Articles

Real Time Service Advisor Training

Service Advisor see sees five to ten times as many customers as sales and produces three times the profit.

Read the full story

Posted in Dealer Service Academy, Site Articles

Automotive Training Experts Call Us Today to Schedule a visit!

Why Us?

Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.
Merchant Services

WordPress Quotes

Keep steadily before you the fact that all true success depends at last upon yourself.
Theodore T. Hunger

Twitter:


Real Time Web Analytics