Tag Archive | "Completely Satisfied"

Easy “Completely Satisfied” Opportunity Wasted

Provided by a Dealer Service Academy Associate:  A few days ago my daughter took her 2007 Saturn ION to a Chevy Dealer that had been given the privilege of becoming a Saturn Authorized Service Provider. A check engine light and rough running was the result of a cracked cylinder head. After the diagnosis, the service […]

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Posted in Dealer Service Academy

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