Tag Archive | "appointment"

Smartphone User at the Dealership

As we all know things are changing everyday when it comes to technology and how it interacts with everyday life

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Posted in Dealer Service Academy, TechnologyComments (0)

Customer Preventive Maintenance

All of the parts within a car generally fail within five to ten years, and it’s usually necessary to embark on the journey of replacing every single thing underneath the hood of the car, all with the exception of the engine and motor.

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Posted in Brakes, Coaching, Dealer Service Academy, Inspection

Service Departments – The Necessary Evil

As we all know the key to growth in the automotive industry is based on repeat business, referrals and overall customer satisifaction – including building loyalty.

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Posted in Coaching, Dealer Service Academy, Inspection, Training, Walk-Around


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