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Wireless Tablets for the Service Drive Customer Retention 2016 Luxury Is Not an Option And the Winner is Retention! Ready for Growth in 2016? Jack Are you the Best Service Manager? 4 steps that will Presentations by gender? The 3 P
 

Wireless Tablets for the Service Drive

We’ve all heard of the benefits that mobile technology can deliver in the service lane: a faster write-up process, more time spent with the customer and a streamlined workflow. If you’re thinking about buying tablets for your service department, it’s important to know that the tablet you like for personal use may not be the […]

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Customer Retention 2016

The most common question we hear from consumers is, “What do I need to do to take care of my car and avoid big repair bills?” Fortunately, the answer is simple: Establish and follow a regular vehicle maintenance plan. A maintenance plan is essential for protecting your automotive investment and maximizing the reliability and safety […]

Luxury Is Not an Option

Oftentimes, your kings will make inconvenient, random request rulings on your Service Advisor. You can either watch him blunder as he stubbornly refuses to consider their request or you can provide Service Advisor Training that teaches him how to tactfully compromise and reach a happy medium with your majestic clients.

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And the Winner is Retention!

If your startup days are behind you and your business is established, chances are that growing your business will be cheaper and faster if you retain and sell to your existing client base. This is not to suggest that you need to abandon acquisition efforts completely, but you need to shift the focus to your […]

A New Year for Automotive Service Training Techniques

Ready for Growth in 2016?

2015 is almost over and you have survived another year.   We’ve come to the end of a very eventful year. The economy is improving, and we all look forward to new opportunities for growth in 2016.   Many of those opportunities will be influenced by new technology, like Tablets in the service drive and […]

Jack’s 9 Habits to Increase Customer Retention

To achieve customer retention means that you need to develop a variety of habits. Here are nine service advisor habits that will help you improve your results. Habit #1: Being Prepared Top service pros devote a significant amount of time to knowing there product and being prepared for new business, and this habit prevents the […]

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Are you the Best Service Manager?

   A poor automotive service manager sits at his desk all day and reviews reports and numbers. Is on the internet and phones and or never can be found. Complains about all the work he has and never sees the light of day unless it’s lunch time. A good automotive service manager will manage his […]

Wow Your customers

4 steps that will “WOW” your customers

Wow Your customers This question was asked Describe the best customer service you’ve ever received? Where was it? What made it so special? These are 2 stand out answers. #1 At an Italian food restaurant. It was great b/c the waiter was at my table within minutes, kept my drink full at all times, brought […]

Presentations by gender?

When working with the public on your service drive do you change your process, your tone, your gestures when speaking with the opposite sex? Do we change the way we deliver information to women as opposed to men? Some say we do they even write blogs and books about this topic. Treating people equal isn’t […]

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The 3 P’s, Plan, Process & Productivity

Everyone is looking for ways to be Productive at work. It’s time to set down that gallon size coffee or soda, toss out that long to do list…but wait you don’t have a long to do list. You have paper bits and sticky notes around your work station. You have to check on warranty claims […]

The Management Science Associates Cover Up

16 August 2019

At the moment, job opportunities in many regions of the Earth sciences are much better than average. In Biology, the very first lesson advances a creationist perspective, even though it takes no position on the time of the planet. thesis proposal Learn more concerning this significant shield volcano too. Additionally, whenever the geotechnical engineer determined […]

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Things You Should Know About Management Science Associates

16 August 2019

Whatever They Told You About Management Science Associates Is Dead Wrong…And Here’s Why Build upon your technical training and obtain the education and skills you have to take on a broad range of leadership roles. There are both beneficial and negative aspects to consider, along with inherent pitfalls every entrepreneur ought to avoid. Determining the […]

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The Unexposed Secret of How Many Pages Is a 2500 Word Essay

16 August 2019

The Dirty Truth About How Many Pages Is a 2500 Word Essay Spending your hard earned money is a massive thing. Imagine that what’s occurring in your brain is somewhat like a shrunk-down variant of the global population interacting via the Internet. You think the assigned topic isn’t interesting at all and that is the […]

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The Bizarre Secret of How to Organize an Essay

16 August 2019

How to Organize an Essay Features If it’s the first time you’re likely to use our article writing service, you most likely have a great deal of questions. Furthermore, a couple of hours of class time will want to get allocated so as to present the collages. Decide the order in which you’re likely to […]

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