Archive | Volvo Cars of North America

Wow Your customers

4 steps that will “WOW” your customers

Wow Your customers This question was asked Describe the best customer service you’ve ever received? Where was it? What made it so special? These are 2 stand out answers. #1 At an Italian food restaurant. It was great b/c the waiter was at my table within minutes, kept my drink full at all times, brought […]

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Posted in Coaching, Dealer Service Academy, Ford Motor Company, Social Media, Training, Volvo Cars of North America, Walk-Around

Meet The Coach

Meet The Coach

/center>   Dealer Service Academy is hands on at your dealership coaching real world processes.

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Posted in Training, Videos, Volvo Cars of North America

Volvo Cars New Business Strategy China

At a press conference held February 25 in Beijing, Volvo Car Corporation announced its strategy for growth in China. 

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Posted in Dealer Service Academy, Videos, Volvo Cars of North America


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