Archive | Training

Wireless Tablets for the Service Drive

We’ve all heard of the benefits that mobile technology can deliver in the service lane: a faster write-up process, more time spent with the customer and a streamlined workflow. If you’re thinking about buying tablets for your service department, it’s important to know that the tablet you like for personal use may not be the […]

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Posted in Dealer Service Academy, Inspection, Training, Walk-Around

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Customer Retention 2016

The most common question we hear from consumers is, “What do I need to do to take care of my car and avoid big repair bills?” Fortunately, the answer is simple: Establish and follow a regular vehicle maintenance plan. A maintenance plan is essential for protecting your automotive investment and maximizing the reliability and safety […]

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Posted in Coaching, Dealer Service Academy, Jack Lupo, Training

Feeling informed

And the Winner is Retention!

If your startup days are behind you and your business is established, chances are that growing your business will be cheaper and faster if you retain and sell to your existing client base. This is not to suggest that you need to abandon acquisition efforts completely, but you need to shift the focus to your […]

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Posted in Dealer Service Academy, Ford Motor Company, Jack Lupo, Press Release, Training, Walk-Around

A New Year for Automotive Service Training Techniques

Ready for Growth in 2016?

2015 is almost over and you have survived another year.   We’ve come to the end of a very eventful year. The economy is improving, and we all look forward to new opportunities for growth in 2016.   Many of those opportunities will be influenced by new technology, like Tablets in the service drive and […]

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Posted in Brakes, Car Care Council, Coaching, Dealer Service Academy, Ford Motor Company, Inspection, Jack Lupo, Press Release, Site Articles, Technology, Training, Walk-Around0 Comments

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