Archive | Social Media

Wow Your customers

4 steps that will “WOW” your customers

Wow Your customers This question was asked Describe the best customer service you’ve ever received? Where was it? What made it so special? These are 2 stand out answers. #1 At an Italian food restaurant. It was great b/c the waiter was at my table within minutes, kept my drink full at all times, brought […]

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Posted in Coaching, Dealer Service Academy, Ford Motor Company, Social Media, Training, Volvo Cars of North America, Walk-Around

Lets Try Something New.

Technology is always changing and I wanted to share something I learned this week. This is a QR code and with a swipe of a scanner on your iPhone or Android phone it will direct you straight to a website, newsletter or other special offer that a company  wants to share with you. I was […]

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Posted in Dealer Service Academy, Jack Lupo, Press Release, Social Media

CarShopMobile iPhone App Release

In just it’s first few weeks the new “Car Shop Mobile” iPhone app has enjoyed some great reviews and some early success. This powerful car shopping iPhone application allows users to shop any make, any model, in any market with the touch of a button. “It’s like car shopping on steroids!” says one of its […]

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Posted in CarShopMobile, Social Media, Technology

Follow Dealer Service Academy!

As we get ready to grow and work with dealers conducting Dealer Service Training – we have set up other ways to find out more about us. We have a Facebook Page – please feel free to join by clicking here! And of course we have a Twitter account as well, simply click here to […]

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Posted in Dealer Service Academy, Social Media, Training


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Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.
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