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A New Year for Automotive Service Training Techniques

Ready for Growth in 2016?

2015 is almost over and you have survived another year.   We’ve come to the end of a very eventful year. The economy is improving, and we all look forward to new opportunities for growth in 2016.   Many of those opportunities will be influenced by new technology, like Tablets in the service drive and […]

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Posted in Brakes, Car Care Council, Coaching, Dealer Service Academy, Ford Motor Company, Inspection, Jack Lupo, Press Release, Site Articles, Technology, Training, Walk-Around0 Comments

Texting To Increase Business For Your Service Department

As we all know keeping the customer informed on the status of their vehicle is a key driver in the service process. S

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Posted in Site Articles

Benefits of Texting with Service Customers

In this series of articles going to be looking at text messaging with customers – with this first one being focused on the benefits of texting.

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Posted in Site Articles

Welcome Andrea Lupo to the DSA Team!

Andrea Lupo is no stranger to the Automotive Industry. Born and raised in the automotive capital of the United States, Detroit Michigan, Andrea has been involved in some fashion of the automotive industry for many years.

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Posted in Site Articles

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Why Us?

Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.
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