2012 is almost over and you have survived another year.
We’ve come to the end of a very eventful year. The economy is improving, and we all look forward to new opportunities for growth in 2013.
Many of those opportunities will be influenced by new technology, like Tablets in the service drive and mobile apps. Consumers and businesses alike are excited about new ways to shop that are faster, more convenient, and safer.
We’re here to help you succeed in the coming year, with expert advice on choosing equipment and the best way to maximize that equipment. Many retailers train and coach how to use these programs and how to get your staff trained on the functions that are at their finger tips. How ever they don’t train and coach how your consumer arrives at the facility and the consumer needs. Dealer Service Academy trains the upfront communication skills that your advisors and quick lube personnel need to enhance the mobile devices that are so costly to you and your facility.
If your advisors know how to use the many functions that’s step one. Jack Lupo and Dealer Service Academy will coach how to engage and build value so your customer may make a logical decision on obvious repairs that are needed.
This is called giving a presentation on the drive. With this interactivity along with or without a mobile device, Dealer Service Academy and their team of expert coach’s will take your Automotive Fixed Operations team out of writing mode and back into Advisor mode.