As we all know the key to growth in the automotive industry is based on repeat business, referrals and overall customer satisifaction – including building loyalty.
Effective Automotive Service Advisor Training | Dealership Sales Advisor
Dealer Service Academy designs and delivers powerful workshop and retail implementation products that change the behaviors and performance of auto manufacturer, distributor and retail dealership team members. From Jack and Andrea Lupo to our associates training in retail locations, everybody comes from the automotive world.Archive | October, 2010
Service Departments – The Necessary Evil
Posted on 28 October 2010.
Posted in Coaching, Dealer Service Academy, Inspection, Training, Walk-Around
Volvo Interactive Walk-Around Plus Pictures
Posted on 04 October 2010.
Last week Jack Lupo worked with a Great Volvo Dealership and we want to share some pictures from the retailer! Included are images of Jack conducting the Coaching sessions, along with actual Advisors with customers at the location. He had a great time working with them and is going to be returning soon as well […]
Posted in Dealer Service Academy, Jack Lupo, Training, Walk-Around
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