As we all know the key to growth in the automotive industry is based on repeat business, referrals and overall customer satisifaction – including building loyalty.
Posted on 28 October 2010.
As we all know the key to growth in the automotive industry is based on repeat business, referrals and overall customer satisifaction – including building loyalty.
Posted in Coaching, Dealer Service Academy, Inspection, Training, Walk-Around
Posted on 04 October 2010.
Last week Jack Lupo worked with a Great Volvo Dealership and we want to share some pictures from the retailer! Included are images of Jack conducting the Coaching sessions, along with actual Advisors with customers at the location. He had a great time working with them and is going to be returning soon as well […]
Posted in Dealer Service Academy, Jack Lupo, Training, Walk-Around