Archive | September, 2010

Pictures from Ford Phoenix Regional FCSD Workshops

Jack Lupo had a great week conducting sessions for the Ford Phoenix FCSD Regional Workshops! We thought that it best to share some pictures to demonstrate the sessions and how interactive, along with enjoyable they are for the participants! Please have a look at the pictures below, should you have any questions feel free to […]

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Posted in Dealer Service Academy, Jack Lupo, Walk-Around

Ford Workshops in Phoenix, Albuquerque and Las Vegas!

This week Dealer Service Academy is Proud to announce a series of workshops for Ford Motor Company: Monday Sept. 20th: 1:00 PM – 4:30PM (Phoenix) Tuesday Sept. 21st: 8:30 AM – 12:00 PM, 1:00 – 4:30PM (Phoenix) Wednesday Sept. 22nd: 8:30 AM – 12:00 PM, 1:00 PM – 4:30PM (Albuquerque, NM) Thursday Sept. 23rd: 8:30 […]

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Posted in Dealer Service Academy, Inspection, Jack Lupo, Training, Walk-Around

CarShopMobile iPhone App Release

In just it’s first few weeks the new “Car Shop Mobile” iPhone app has enjoyed some great reviews and some early success. This powerful car shopping iPhone application allows users to shop any make, any model, in any market with the touch of a button. “It’s like car shopping on steroids!” says one of its […]

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Posted in CarShopMobile, Social Media, Technology

Greeting Customers on the Drive

We all like to be greeted promptly when we go out to our favorite restaurant, getting a hair cut or any other service related location. So, obviously our service customers feel the same way right? They want to be greeted by an advisor at their vehicle, where they feel comfortable and if there is a […]

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Posted in Dealer Service Academy, Inspection, Training, Walk-Around


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Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.
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