Archive | August, 2010

RepairPal Partners with US News Automotive

Provides repair and maintenance price estimates to authoritative car rankings and review website August 25, 2010 – Emeryville, Calif., RepairPal (http://RepairPal.com), the leading online destination for auto repair and maintenance information, and US News Automotive, the authoritative website providing consumers with comprehensive, trusted automotive rankings and reviews, today announced a content distribution partnership. RepairPal’s proprietary […]

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Posted in Dealer Service Academy, Press Release, RepairPal, Technology

DealerLOGIX on iPad

Look what I found on YouTube this morning – how cool is this to have running on your Service Drive! I am not exactly sure if this is meant to be shared with everybody – but looks like DealerLOGIX is working on a great idea of using iPads!

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Posted in Dealer Service Academy, DealerLogix, Technology

Brake Safety Awareness Week

This week is officially a “Brake Safety Awareness Week” – a great opportunity to build rapport with customers and ensure that the brakes on their vehicle are working correctly. As part of your inspection process the brakes should be checked on all vehicles that enter the shop with technicians. This week is a great chance […]

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Posted in Brakes, Dealer Service Academy, Inspection

Coaching at the Vehicle

We at Dealer Service Academy truly believe in conducting a large part of our training and coaching sessions of the walk around at a vehicle with the participants. This way we can do role plays and allow everybody to take part in an example – while being review with their peers. This is usually the […]

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Posted in Dealer Service Academy, Training, Walk-Around

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Dealer Service Academy’s distinct differentiators is the ability to offer leading service expertise, to deliver it via top-notch, interactive implementation and to make the connection between information and action. Interactivity is our hallmark.
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